Privacy Policy

At Sierra Pet Meds, we are committed to protecting your privacy and any personal information we obtain about you. As a responsible organization, we abide by the National Privacy Principles in the Privacy Act 1988. This Privacy Statement explains how we protect your privacy and the measures we take to prevent disclosure of any information obtained from you.

Rest assured that we will not disclose any information obtained from you unless:

  • We are required to disclose the information by law
  • We obtain your permission to use the information
  • We require the information to provide services to you
  • We require the information to send you information about the services we offer
  • The information is already publicly available

Sierra Pet Meds may use information obtained from you for business purposes as long as it does not identify that the information is about you.

Please note that our website is linked to the Internet and contains links to other websites. By using our website, you accept the inherent risks associated with the insecurity of the internet. We will not be held liable for any breach of security or unintended loss or disclosure of information that occurs due to our website's connection to the Internet. Additionally, we do not accept any responsibility for the content or privacy practices of other websites.

Information Collection and Use

Sierra Pet Meds is the sole owner of the information collected on our site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website.


When you make a purchase on our site, you may choose to become a member. You provide your name, e-mail address, and shipping details. You may also choose your own password to use for all future purchases on the site. You may also opt-in to receive electronic mailings from Sierra Pet Meds.


We request information from the user on our order form when making a purchase. This includes contact and shipping information, which we use for billing purposes and to fulfill your order. If we have difficulty processing your order, we will use this contact information to get in touch with you.

Contact Us

If you have any questions or concerns about how your personal information is collected or used, or if you wish to gain access to your personal information or make a complaint about a breach of your privacy, please contact our Privacy Officer at We will respond to your question or complaint as quickly as possible.