Shipping to Israel — Possible Delivery Delays
Good news — our full product range is once again available for shipping to Israel. International carriers have resumed accepting Israel-bound shipments from all of our warehouses, so products that were previously unavailable to Israeli customers are back on the storefront.
Please note: deliveries may be delayed
Israel has declared an extended state of emergency and Israel Post is operating under certain restrictions. As a result, items sent to and from Israel may be significantly delayed. This is a carrier-level advisory that affects all postal services delivering into Israel and is not specific to Sierra Pet Meds.
What this means for you
- Shipping is available — You can order any product listed on the storefront for delivery to an Israeli address.
- Full range restored — Items that were previously unavailable while we fulfilled Israel orders from a single warehouse are available again.
- Delivery times — Standard transit time to Israel is approximately 2-4 weeks, but shipments may take longer than usual while Israel Post restrictions remain in place.
What you can do
- Track your order — Follow your parcel's progress on our tracking page using your order number or tracking number.
- Allow extra time — Please allow additional time beyond our usual delivery estimates before raising a missing-parcel enquiry.
- Contact us — If your order seems unusually delayed, please contact our support team and we'll investigate with the carrier.
When will normal delivery times resume?
Delivery times will return to normal once Israel Post lifts its operating restrictions. We are monitoring carrier advisories closely and will update this page as the situation changes. Thank you for your patience and support.
